SKILL SAGE SUPPORT

Questions are welcome.

Email support@skillsage.app. Please describe what happened, what device you use, and what you expected to see. Do not include journal entries or other sensitive information.

Skill Sage is a planned product and not yet available.
Email support

FIVE COMMON QUESTIONS

A quick place to start.

1. Do I need an account?

Planned behavior

No. Skill Sage works without an account. An account is only needed when you choose features that depend on sign-in or syncing.

2. Does Skill Sage work offline?

Planned behavior

Yes. Core practice is available offline, so you can use downloaded app content without a live connection.

3. What is free?

Planned behavior

Every session in every track and age band, Level 1 of every skill, check-ins, journaling, the adaptive queue, search, progress, the companion, one daily wildcard, and crisis resources are free forever. Plus adds Levels 2 and 3 of each skill and a few extras. See the complete feature split.

4. What happens if I stop Plus?

Planned behavior

Plus extras switch off. Nothing you wrote or earned is deleted. Billing and cancellation are managed by Apple or Google. Reviews you already have, and any keepsake you chose, stay yours.

5. How do I delete an account?

Planned behavior

In the app, go to Settings → Account → Delete account. If the app is already uninstalled, use the public account-deletion instructions.

WHAT SUPPORT CAN DO

Product help, with a clear boundary.

When Skill Sage launches, we plan to help with app access, account questions, subscriptions, and technical problems.

Skill Sage is not therapy, diagnosis, treatment, or crisis care. Skill Sage LLC cannot monitor you or contact emergency help on your behalf.